Last updated: 9th May 2026

Welcome to Themes Furnishings & Decor. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or placing an order with us, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website.

1. Business Information

This website is owned and operated by:

Business Name: Themes Furnishings & Decor
Brand Name: Themes Furnishings
Registered Address: Themes Furnishings & Decor, 141 , MG Road, Pune Cantonment, Pune, Maharashtra 411001, India
Email: support@themesfurnishings.com
Phone: +91 9890299404
GSTIN: 27AAOFT9359F1ZH
Website: themesfurnishings.com

For any questions, complaints, or support requests, you can contact us using the details above.

2. Eligibility to Use This Website

By using this website or placing an order, you confirm that you are at least 18 years old or are using the website under the supervision and consent of a parent or legal guardian.

You agree to provide accurate, current, and complete information when creating an account, placing an order, or contacting us.

3. Products and Product Information

We sell home furnishing and decor products, including but not limited to curtains, fabrics, bedding, bath linen, carpets, flooring, blinds, and home decor items.

We make reasonable efforts to ensure that product descriptions, images, prices, dimensions, colours, materials, and other details are accurate. However, slight variations may occur due to screen settings, lighting, fabric batches, manufacturing processes, or photography.

Product colours, textures, and finishes may appear slightly different in person compared to images shown on the website.

4. Pricing and Taxes

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Prices may include or exclude GST depending on how the product page is displayed. Any applicable taxes, shipping charges, or additional fees will be shown before checkout wherever applicable.

We reserve the right to change product prices, offers, discounts, and availability at any time without prior notice. However, once an order has been confirmed, the price applicable at the time of order confirmation will apply.

5. Orders and Acceptance

Placing an order on our website does not automatically mean that the order has been accepted.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

• Product unavailability
• Incorrect pricing or product information
• Payment failure
• Suspected fraudulent activity
• Delivery restrictions
• Errors in order details
• Any other reason we consider valid

Once your order is accepted, you will receive an order confirmation by email, SMS, WhatsApp, or another communication method.

6. Payments

We may accept payments through online payment gateways, UPI, debit cards, credit cards, net banking, wallets, cash on delivery, bank transfer, or any other method made available on the website.

All online payments are processed through third-party payment providers. We do not store your full card details or banking information on our website.

If your payment fails or is declined, your order may not be processed.

7. Shipping and Delivery

We deliver products to serviceable locations within India.

Estimated delivery timelines will be provided at checkout or on the product page wherever possible. Delivery timelines are estimates and may vary due to courier delays, public holidays, natural events, stock availability, remote location restrictions, or other circumstances beyond our control.

You are responsible for providing a complete and accurate delivery address. We will not be responsible for failed or delayed deliveries caused by incorrect or incomplete address details.

For detailed shipping terms, please refer to our Shipping Policy.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our Returns & Refunds Policy.

Some products may not be eligible for return or exchange, including but not limited to:

• Custom-made products
• Made-to-measure curtains or blinds
• Altered or stitched products
• Products damaged after delivery
• Used, washed, or soiled products
• Products without original packaging, tags, or invoice
• Clearance or final-sale products, where stated

However, if a product is defective, damaged, wrongly delivered, or does not match the confirmed order details, you should contact us within 48 hours of delivery with photos and order details.

Under Indian ecommerce consumer rules, sellers should not refuse refunds or returns where goods are defective, deficient, spurious, delivered late, or do not match the advertised features or agreed delivery schedule, subject to the applicable facts and policy terms.  

9. Cancellations

You may request cancellation of an order before it has been shipped or processed.

Once an order has been shipped, stitched, customised, cut, altered, or specially procured, cancellation may not be possible.

We reserve the right to cancel orders due to stock issues, payment issues, pricing errors, delivery restrictions, or suspected misuse of our website.

10. Customised and Made-to-Order Products

Certain products may be customised, stitched, altered, cut to size, or made according to your specifications.

For such products, you are responsible for ensuring that all measurements, fabric selections, colours, quantities, lining choices, stitching styles, and other details are correct before confirming the order.

Customised and made-to-order products are usually not eligible for return, exchange, or cancellation unless they are defective, damaged, or incorrectly supplied.

11. Offers, Discounts and Promotions

We may run offers, coupons, discounts, or promotional campaigns from time to time.

Offers may be subject to additional terms, validity periods, minimum order values, product exclusions, or usage limits.

We reserve the right to modify, suspend, or withdraw any offer at any time without prior notice.

12. User Accounts

You may be required to create an account to access certain features of the website.

You are responsible for maintaining the confidentiality of your login details and for all activities carried out through your account.

You agree not to use false information, impersonate another person, or misuse the website.

13. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to hack, damage, overload, or disrupt the website
• Copy, scrape, or reproduce website content without permission
• Upload harmful code, viruses, or malicious files
• Use the website to commit fraud or misrepresentation
• Interfere with other users’ access or experience

We reserve the right to restrict or terminate your access if we believe you have violated these Terms & Conditions.

14. Intellectual Property

All content on this website, including text, images, product photos, graphics, logos, designs, icons, videos, banners, layout, and branding, belongs to Themes Furnishings & Decor or its licensors.

You may not copy, reproduce, distribute, modify, or commercially use any website content without our prior written permission.

15. Third-Party Links and Services

Our website may contain links to third-party websites, payment gateways, courier partners, social media platforms, or embedded services.

We are not responsible for the content, policies, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

16. Limitation of Liability

To the maximum extent permitted by law, Themes Furnishings & Decor shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

Our total liability for any claim related to an order shall not exceed the amount paid by you for that specific order, except where the law requires otherwise.

Nothing in these Terms & Conditions limits your statutory rights under applicable Indian consumer protection laws.

17. Force Majeure

We will not be responsible for delays, failures, or non-performance caused by events beyond our reasonable control, including natural disasters, strikes, lockdowns, transport disruptions, supply chain issues, internet failures, government actions, wars, riots, pandemics, or courier delays.

18. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy and Cookie Policy.

By using our website, you agree that we may collect, use, and process your information as described in those policies.

19. Grievance Redressal / Customer Support

If you have any complaint, concern, or grievance, you can contact us at:

Name: Dishan Mutha
Email: support@themesfurnishings.com
Phone: +91 9890299404
Working Hours: All days 9 am – 8 pm

We will make reasonable efforts to respond to customer complaints within a reasonable time.

20. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws, any disputes shall be subject to the jurisdiction of the courts located in Pune, Maharashtra, India.

21. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.